Live cockroaches and rodents infested at Proofery Bakery; SFA is hiring grocery

Singapore – Proofer Bakery is quite a bakery. It came with a lot of extras: rats – dead and alive – and cockroaches.

This “massive pest infestation” was found in the food preparation areas of the Proofer Bakery and also in the delivery vans.

It was discovered when the Singapore Food Agency (SFA), which oversees food safety here, was inspecting the bakery at 171 Kampong Ampat, KA Foodlink.

As a result, the authorities suspended the bakery’s food operations from October 26th “until further notice”.

SFA announced in a press release that the Proofer bakery supplies boulangerie retail stores in Singapore. So these are also affected.

According to Proofer’s website, these are located at Ang Mo Kio Hub, Changi City Point, Chinatown Point, Clementi Mall, Compass 1, Heartland Mall, Hillion Mall, Jurong Point, Northpoint City South Wing, Oasis Terraces, The Seletar Mall, Sun Plaza , Tampines 1, Tampines Mall, Tanjong Pagar Center, The Poiz Center and White Sands.

The website also lists Yuba Hut with outlets at Hillion Mall, 8 Bishan Junction, Heartland Mall, Northpoint City South Wing, White Sands, and The Poz Center; Laura in Century Square; and 300BC Bakery with branches in Century Square, Simei MRT Station and Pioneer MRT Station. It is not known whether these are affected.

SFA announced that Proofery Bakery, based in, will cease operations from October 26th until further notice.

“We also issued a recall instruction for food products that were sold to Proofer’s 16 outlets,” noted SFA.

The agency highlighted that during an inspection of the said premises on Tuesday, massive pest infestation (live cockroaches, rodent activity and dead rodents) was observed in the food preparation areas and in both food delivery trucks.

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In addition, several failures were found in connection with poor maintenance of the premises, said SFA.

“In the interests of public health, SFA directed the licensee to correct the omissions and take the necessary measures to improve food safety practices and the cleanliness of its premises.”

SFA has also instructed the company to recall the various food products in its sales outlets as a precautionary measure.

“Food safety is a shared responsibility as food can be contaminated anywhere along the food chain. While SFA remains vigilant and works to ensure that regulatory measures are in place and properly enforced, industry and consumers also have a role to play, ”SFA said.

In a Facebook post on Oct. 26, Proofer Boulangerie only noted that it was closed for a cleaning session for the day.

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“We apologize for the inconvenience this has caused. Tomorrow operations should be resumed. Thank you very much, and see you tomorrow, ”the article says.

In response to the post, members of the online community noted that the post was a bit misleading to say that business would resume the next day.

“Can the fermentation room open today? Is Proofer deceiving the public with this post? “Commented Facebook user Ada Yeong, marking the Ministry of Health.

“Such a big mistake, and you had the nerve to say business will resume tomorrow?” added another internet user.

Another regular guest commented on Wednesday (October 27th): “I’ve been your regular customer for years. Love their pizza. But this post really disappointed so many of us. They did not acknowledge the infestation, did not openly address the problem, made no mention of their follow-up plans to maintain hygiene standards. The above post looks like they are closed for regular cleaning?

From what has been ascertained, the massive infestation, it is hard to believe that no staff noticed or commented on their employees. They needed a check from the authorities to solve the problem. It looks like hygiene isn’t their top priority. So I doubt that I would go back. “

But a phone call to the Chinatown Point branch on Oct. 28 was answered by staff who said the closure was actually only for a day. However, the website still stated that the store was “temporarily closed”.

The SFA urges the public who encounter bad food safety practices in food establishments not to patronize them and to provide feedback with details for follow-up investigations via its online feedback form (

“SFA will take enforcement action against food business operators who fail to comply with regulations or meet food safety requirements.”

Offenders are punished with a fine of up to S $ 10,000, a prison term of up to one year, or both if convicted.

The Independent Singapore has approached Proofer Boulangerie for comment./TISG

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