Wide range of treatment options – PCT

In a year like no before, pest control companies have had to be prepared for anything. Would business be fine? Down? Different? The same? The answer, of course, was “yes”. The only consequence appeared to be inconsistency, and those who agreed to go with the flow did the best.

Case in point: bed bugs. In a survey conducted by PCT for this report on the State of the Bed Bug Control Market 2021, PMPs described the bed bug business in terms of “idle” to “business as usual” in 2020. It appears that some customers in the pandemic environment were less afraid of infestation than they were before an infection: you postpone calling for treatment. Others realized that these errors would not go away on their own and welcomed technicians into their homes.

Kyle Stiemsma of Terminator Pest Control in Cambria, Wisconsin was among those to see a slowdown in 2020, but his business has rebounded. “Our bed bug business slowed down for a while last year,” he says, “but calls picked up again in 2021 and we’re back to the levels of previous years.”

Conversely, Gary Andrews says his team at Prudential Pest Management in Burton, Michigan, was busy during the pandemic shutdown. “Our bed bug business has grown steadily over the past few years; 2020 was no exception. ”

Joe Smith of Kingfish Pest Control in Jacksonville, Fla. And David Poplin of Legion Pest Management in Murrieta, Calif., Report similar successes without the bed bug business declining. Poplin reports increasing momentum in 2021, especially from summer to fall.

“In late summer, our bed bug business grew by 13 percent across the board – single-family homes, apartment buildings, hotels, motels and hospitals,” he said. “We also saw an increase in bed bugs in the VA hospitals we ran as they started inviting people for COVID-19 vaccinations. We’re used to seeing only a bed bug or two in these accounts, but with so many people walking in, some of our technicians ran into bugs with near-one level of infestation. “

Sprague Pest Solutions of Tacoma, Wash., Continued to operate in hospitals and nursing homes, although calls from offices decreased. “We haven’t received many calls from offices since COVID-19 sent people home to work, but we expect the calls to pick up as more people return to their offices,” said Ashley Roden of Sprague. “Hospitals, on the other hand, have been calling us with many questions and concerns about bed bugs throughout the pandemic.”

Patrick Wyman’s hospital customers have not been as active. “Our hospital bed calls went to near zero in 2020,” says Wyman, whose team at Epcon Lane Pest Control, Akron, Ohio, helped hospitals in northeast Ohio write and implement pest control protocols that likely helped them all Pest challenges to overcome during the time of the year. “Today is a different story: We are on call 24 hours a day for our hospital customers and can receive two or three calls a night for support,” he says.

Comments are closed.